REFUND & CANCELLATION POLICY

Effective date: October 18, 2026

This policy applies to future enrollments in the $2,000 Next Mission Intensive. It does not amend or replace any agreement already signed by a client. This is current company policy and has not been reviewed or approved by an attorney.

BEFORE THE INTENSIVE BEGINS

A client may reschedule the program start date once without penalty. Additional pre-start cancellation requests are reviewed individually. Approval is not guaranteed, and any remedy required by applicable law remains available.

WHEN THE INTENSIVE BEGINS

The 30-day intensive begins with the first paid coaching session. If a client does not attend the scheduled first session without at least 24 hours' notice or an approved exception, that session is forfeited and the 30-day period begins.

AFTER THE INTENSIVE BEGINS

Once the 30-day intensive begins, fees are nonrefundable for voluntary withdrawal, missed sessions, incomplete assignments, nonparticipation, or a change of mind, except as required by applicable law or the coaching agreement.

SESSION CHANGES AND NO-SHOWS

At least 24 hours' notice is required to reschedule a session. Late cancellations and no-shows forfeit the session except for an approved emergency or a legally required exception. Sessions canceled by Warrior's Edge will be rescheduled without additional cost.

SERIOUS EMERGENCIES

A serious emergency may qualify for an approved coaching pause. Requests are reviewed individually based on the circumstances. No predetermined maximum pause duration is promised.

LEGAL PROTECTIONS

Nothing in this policy limits refunds, remedies, or adjustments required by applicable law, including remedies for services Warrior's Edge fails to provide.

HOW TO SUBMIT A REQUEST

Send start-date, cancellation, or emergency-pause requests to franklin@warriorsedgecoaching.com. Include your name, program start date, and request. Do not include sensitive medical details beyond what is reasonably necessary.